When your web hosting supplier supplies live chat support, you'll be able to speak to a representative live and learn useful information or get a problem resolved timely. The key advantage of using chat instead of calling to talk to a live person is that you'll need only a computer with Internet access, therefore you will not pay any charges in case you're in another country or state. In addition, it will be a lot easier to copy and paste details for example domains, usernames or error messages i.e. details that are sometimes difficult to give to the other party on the telephone. The live chat is also a faster option to contact your hosting company's support team as compared to using a ticketing system. Last, but not least, if some situation requires more time to be resolved, you're able to do something else while you wait for assistance on the live chat, so you won't waste time - something that's not possible in case you are on the phone.
Live Chat Support in Cloud Website Hosting
We provide a live chat support service for all Linux cloud website hosting that we offer and we are able to help you with almost everything live. In case you do not have an account with our company yet, we'll provide you with more information about the packages so as to help you to select the most appropriate plan. If you are an active customer, we can help you with any general or billing matter in addition to with lots of common technical troubles, for instance an e-mail address installation in a desktop email client. When you are unable to phone us for some reason or you are in some country where we don't have a local telephone number, our live chat is the best choice to contact us. Needless to say, some situations require extra time to examine and test, therefore you'll need to open a ticket to our technicians, however, we're able to save your time and help you with a number of issues on the chat.