A 99.9% Server Uptime
We have set up our cloud website hosting platform using reliable hardware and strongly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on our servers to ensure optimal security and reliability. We’ve set up several DDoS prevention tools coupled with very powerful firewall programs to make sure our network is unassailable and safe.
All Linux cloud website hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the uptime guarantee stays the same.
A 99.9% Network Uptime
To be able to supply a high–quality hosting service, you can hardly rely on the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure the best possible connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you opt for: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash at risk, you can’t feel really secure. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or if you need to use an even more powerful web hosting solution, like a Linux VPS web hosting or even a Linux dedicated servers hosting – we will give you a full refund, without any concealed costs or reimbursement taxes.
24/7 Technical Support
If you happen to have a hosting company, your tech engineers are of principal importance. This is why we have diligently gathered a highly trained group of technical support engineers, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are replied to within an hour and our average response time is under 20 minutes!