Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top notch support without delay is our main priority, so that we support each Linux cloud website hosting plan with a 1–hour ticket solution guarantee. Once you fill in a ticket or post an e–mail, our client tech support staff will do all they possible can to give the most satisfactory resolution for your case and to give you advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a team of educated consultants that are able to react to your request as quickly as possible. You can get hold of the tech support team crew by starting a customer assistance ticket from your Web Site Control Panel or by posting us an email message. On business days, you can also call us on the phone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a detailed knowledge base that’s incorporated into all parts. In each part, you’ll find a Help control key that will load for you a variety of step–by–step online classes on how to employ a selected feature or conduct a particular action. Additionally, we have prepared guide video clips to help you get a better idea of the Control Panel’s interface.