1 hour ticket response
We are dedicated to supplying a quick and appropriate response to every helpdesk ticket sent by a customer. Our experienced support team members will review your request and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average technical support ticket response time has proven to be 20 minutes.
An Outstanding Customer Support Service
We have a team of web hosting support professionals who will be happy to respond to all your questions whenever you are in need of help. The vast majority of our technical support team members have many years of experience in the Linux cloud website hosting sector, which suggests that you can always count on quick and exhaustive answers to your problems.
An Intuitive Help Center Section
In the Web Site Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your questions in our F.A.Q. database, find more info in the web hosting account administration articles or check the educational video tutorials.