Q: What does the web site migration service include? Will my web site be secure?
A: The website migration service offered by Spidean Web Hosting is totally free of charge and involves moving all your web files, databases and emails from your current hosting provider to your new web hosting account with us. We’ll also fine–tune all the configuration settings necessary for your web sites to be completely operational on our ultramodern cloud hosting platform.Our techs are completely capable of transferring just about any website. With years of work experience behind their backs, they’re experts in the inner workings of our hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom web application with lots of custom libraries is as easy as transferring a simple WordPress–based weblog.
Q: Website migration seems like lots of work. How long is it going to take?
A: While we cannot give you a precise time interval, since there are plenty of factors, including the size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: My privacy is vital to me. What info do you need?
A: We will require the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
Q: My present hosting account has delicate data inside. How can I rely on you?
Q: Will my web site be offline during the migration?
A: While we move your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is finished, we’ll ensure that everything is working correctly and that the integrity of your web content is not affected prior to telling you that the migration is over. Then we will explain to you how to move the domain to your web hosting account with us and how to edit the DNS records.
Q: Will my current web hosting provider need to provide any info/help?
A: While we move your website content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Generally, if we can obtain access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.